Seven Ways to Improve Corporate Communication
Working in a corporate environment can be tough, and the larger your organisation is the tougher it can be. Encouraging a collaborative culture which puts all your employees at ease is essential for organisational success.
Listed below are some of the things you can do to improve communication in the workplace:
Listening is not the same as hearing, and learning to listen to what is being said is vital to keep communication channels open. Make use of techniques like clarification and reflection to make sure the other person feels heard. This can also help you avoid any confusion that could lead to conflicts down the line.
Give your undivided attention:
Be sure to pay attention to social cues by nodding, maintaining steady eye contact, and smiling occasionally. Encourage the speaker to continue talking by small verbal cues with comments like “Yes” and “Uh huh”.
Be more Open Minded:
When you enter into a professional set up, you will come across and interact with a wide array of individuals, each with their own distinct personalities and backgrounds. It is therefore important to be mindful of everybody’s differences and to be tolerant and non-judgemental of your fellow employees.
Focus on Positive Non-Verbal Body Language:
If you are the type to get nervous to talk to a large number of people, then try using positive body language before any big meeting. This way you can trick yourself into feeling a higher level of confidence.
Don’t monopolise the conversation:
If you are being talked to, do not wait to interject just to one-up the other person. Your social circle will be more willing to listen to what you have to say if you extend proper etiquette to listen to them.
In a corporate environment, it is necessary to be aware of what your peers/superiors think about you and your work. In this regard, you should not feel uncomfortable if you are given feedback. Instead, you should welcome feedback and use it as a learning ground to advance yourself further in your career.
Maintain an Approachable Attitude:
Being approachable and friendly can help you out a great deal. It can improve your peer relationships as well as make your superiors more eager to work with you. To do this, you need to not impose how “busy” you are. This can make others more hesitant to approach you.
It is important to remember that communication is not merely talking and listening, but rather is much more delicate. Any non-verbal cues that you unconsciously put out in the workplace will be picked up by your co-workers and can do more damage than good. In short, be mindful of others, maintain a positive attitude at all times, and keep communication channels open.