Soft Skills Essential for Organisational Success

Top 10 Essential Soft Skills of 2020

What are Soft Skills:

Soft skills are intangible and difficult to quantify. They can include analytical thinking, communication skills, and leadership.

Why are Soft Skills so Vital?

If, for instance, you are an expert in something, but your soft skills aren’t up to par, your chances of career success are limited.

Successful soft skills training falls under the responsibility of both the employees and the organisation. The employees must be willing to learn, and an organisation should readily make such programs available for employees.

What are the top 10 Soft Skills required nowadays?

An organisation should focus on these soft skills to get the best quality work required to succeed:

  1. Leadership

Great leaders are more than managers; they’re inspirational, encouraging, and empathetic. They drive the vision and values of the company while keeping day-to-day activities in check at the same time.

  1. Time management

There is only a limited time in a work day and it should be utilised to maximise organisational efficiency. When employees are good at prioritising, they are less likely to be overwhelmed by pressure and deadlines. That’s why time management is considered one of the most essential courses to include in your soft skills training for employees.

  1. Teamwork

You need your employees to be skilled team-players and for a team to win, all teammates need to feel safe and bonded.

Teamwork is one of the hottest soft skills training topics for employees. A team-player is perceptive, intuitive, and sensitive to their teammates’ needs. They’re also able to negotiate with their peers, while genuinely valuing their ideas.

  1. Communication

This is one of those skills that has a huge effect on other skills as well. Without the ability to communicate skillfully, other soft skills, like effective teamwork and leadership, become impossible. Communication skills, both written and verbal are such that require polishing for smooth organisational function.

  1. Problem-solving

The ability to unpick a situation and find the underlying issue is key to problem-solving. And so is a calm, measured demeanor in the face of challenges. While individuals may have a built-in knack for creativity and analytical ability, these traits can also be fostered in the workplace through employee training

  1. Ownership

Taking ownership of one’s responsibilities and mistakes is tough. No one likes to face blame. Even worse, blame often comes with serious consequences in the workplace. Yet, it’s almost impossible to learn from mistakes without taking responsibility for them.

employees who take ownership of their work are more self-motivated. This takes a load off leadership to invest their effort where they’re most needed.

  1. Critical thinking

If your organisation is forward-thinking, then they want employees who can evaluate information being provided to them very carefully. This helps save a lot of time and effort, and can also result in lowering costs.

Without critical thinking skills, employees can’t improve processes, innovate in their field, or find problem areas present in their team.

  1. Adaptability

Things don’t always go as planned, and instead of digging in your heels, you need to be able to pivot and find alternate solutions.

Consequently, employers need workers who can adapt to industry shifts and keep the company current.

9. Creativity

Having employees who are creatively inclined can lead to problem solving that is outside the box. Nurturing and encouraging this soft skill can lead to newfound innovation that can help propel the organisation forwards.


10. Emotional Intelligence

Emotional Intelligence, allows people from different backgrounds to listen effectively, help others feel included, and makes sure that everyone on the team feels heard and appreciated. Working as a cohesive unit within the organisation can greatly improve the current organisational culture.

Impact of Soft Skill Development

It is imperative for an organisation to be successful that they are on keeping with the new age learning techniques. Keeping this in mind, soft skills should be given a lot of weightage in the workplace, as they ensure that an organisation keeps working like a well oiled machine.

Read on to learn which soft skills are critical to have and what steps you can take to acquire them or email us at

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