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Why ITIL Certification?

ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

ITIL 4 combines the best of ITIL 3 and expands it to include the key principals of Digital Transformation providing a larger systems application of ITIL into the enterprise. This brings ITIL into the fast-paced complex world we live in. ITIL 4 is designed to give organizations a comprehensive system for the management of information technology in our modern service economy. In so doing it covers the full delivery and sustenance of tech-enabled products and provides guiding tools to for the interface of IT into the wider business strategy.

 

ITIL Certification Map
ITIL Certification Map

Why Prudential

Niche Expertise

Industry Experienced & Certified Trainers

Well Defined Training Methodology

Entrepreneurial & Disruptive Thinking

Certification Mentoring & Advisory

Committed to Quality

Why Choose ITIL With Prudential

  • 7+ Year Experience of ITIL Training
  • Highly Qualified & Certified ITIL Trainers
  • Focused and Updated Exam Prep Material
  • Guidance in ITIL Applications & Exam Process
  • Proven Strategies to Pass Exam in First Attempt
  • 2000+ Practices Exam Questions (Offline & Online)
  • Exam Readiness Test During Training & Before Exam
  • FREE Mentoring & Coaching for Pre-Training & Pre-Exam

Meet Our ITIL v4 Adviser Before Training or Exam to Pass the Exam in First Attempt !

Join Our Free ITIL Exam Prep Advisory Program

ITIL Exam Prep Bootcamp Details

ITIL (Information Technology Infrastructure Library) is a well known framework for IT Service Management, that’s widely accepted and applied worldwide. Key to successful implementation of ITIL in an organization is having management commitment and raising awareness of ITIL with all the departments and functions. ITIL V4 is a set of best practices & guideline defines the processes for an effective IT Service Management. ITIL professionals are highly sought by many organizations, and ITIL certification is a requirement in increasing number of job openings.

Prudential Solutions offers the ITIL V4 Certification Exam Prep Training program, gives an overview on ITIL V4 processes and best practices for IT Service Management. It prepares the participants for the Foundation exam as well as explain the certification process and levels.

This ITIL v4 Foundation Certification Program is an interactive training delivery, with classroom lectures, exercises and mock exams to support the theoretical concepts. These go much beyond just enabling the course participants successfully clear the ITIL V4 Foundation examination on first try, while explaining the practical concepts that facilitates implementation of these good practices within their organization.

Introduction

– History and background of ITIL
– ITIL qualification scheme
– Key definitions
– Key concepts of service management

 

ITIL guiding principles

– Focus on value
– Start where you are
– Progress iteratively with feedback
– Collaborate and promote visibility
– Think and work holistically
– Keep it simple and practical
– Optimize and automate

 

Dimensions of service management

– Organizations and people
– Information and technology
– Partners and suppliers
– Value streams and processes

 

ITIL service value system

– Service value chain
– Service value streams
– Value chain activities
o Plan
o Improve
o Engage
o Design & transition
o Obtain/build
o Deliver & support

 

Selected ITIL practices

– Information security management
– Relationship management
– Supplier management
– Availability management
– Capacity and performance management
– IT asset management
– Service continuity management
– Monitoring and event management
– Release management
– Service configuration management
– Deployment management
– Continual improvement
– Change control
– Incident management
– Problem management
– Service request management
– Service desk
– Service level management

 

Practice examination

– Mockup Exam
Exam tips and tricks

For ITIL Aspirants; we designed a Seven Steps Mentoring and Coaching Program which focuses on personalized professional assessment, study plan, exam prep plan, exam application, study/exam tips, exam simulations and assessment for exam readiness based on pre-assessment & post-training assessment of knowledge on individual and group basis. We will not only impart the training but also mentor and coach you for advancement of your project management career.

Prudential not only Impart Training for ITIL Exam Success but also Mentoring and Coaching to advance your Project Management Career.

Prudential ITIL Exam Prep – Mentoring & Coaching Program Details

Session 1 — Overview of this certification exam & pre-assessment of participants individually

Session 2 — Mentoring & Coaching of participants for this certification Exam Study & Career

Session 3 —Training Session (Cover 10 Knowledge Areas & Process Groups)

Session 4 — Focused Exam Q&As Practice w.r.t process groups & knowledge areas

Session 5 — Mentoring & Coaching for Application & Exam Registration

Session 6 — Exam Cram workshop for Practice, Tips & Techniques

Session 7 — Full length Exam Simulation for Exam Readiness  

What Training Material You will Get: (Free Prudential ITIL Exam Prep Toolkit)

  • ITILTraining Manual /Slides
  • ITIL Handbook
  • ITIL Exam Prep Study Guide
  • ITIL Flip Notes – Chapter Summaries for Exam
  • ITIL Exam Prep Flash Cards
  • ITIL Formulae Guide
  • ITIL Exam Tips & Tricks guide
  • 1500+ ITIL Best Q&A’s Booklet
  • 4-5 Full length Sample Exam Paper
  • Templates of Project Plans & Docs
  • Quick Template for Exam Application

We provide all relevant Study Material (Books & Simulation Questions); And beyond that participants may Not Need to Buy or Download anything from internet

  • Course reference manual containing copy of course slides, support documents, quizzes and answers
  • Practice exam
  • Course Certificate

Toggle title

+ Program Overview

ITIL (Information Technology Infrastructure Library) is a well known framework for IT Service Management, that’s widely accepted and applied worldwide. Key to successful implementation of ITIL in an organization is having management commitment and raising awareness of ITIL with all the departments and functions. ITIL V4 is a set of best practices & guideline defines the processes for an effective IT Service Management. ITIL professionals are highly sought by many organizations, and ITIL certification is a requirement in increasing number of job openings.

Prudential Solutions offers the ITIL V4 Certification Exam Prep Training program, gives an overview on ITIL V4 processes and best practices for IT Service Management. It prepares the participants for the Foundation exam as well as explain the certification process and levels.

This ITIL v4 Foundation Certification Program is an interactive training delivery, with classroom lectures, exercises and mock exams to support the theoretical concepts. These go much beyond just enabling the course participants successfully clear the ITIL V4 Foundation examination on first try, while explaining the practical concepts that facilitates implementation of these good practices within their organization.

+ Training Contents

Introduction

– History and background of ITIL
– ITIL qualification scheme
– Key definitions
– Key concepts of service management

 

ITIL guiding principles

– Focus on value
– Start where you are
– Progress iteratively with feedback
– Collaborate and promote visibility
– Think and work holistically
– Keep it simple and practical
– Optimize and automate

 

Dimensions of service management

– Organizations and people
– Information and technology
– Partners and suppliers
– Value streams and processes

 

ITIL service value system

– Service value chain
– Service value streams
– Value chain activities
o Plan
o Improve
o Engage
o Design & transition
o Obtain/build
o Deliver & support

 

Selected ITIL practices

– Information security management
– Relationship management
– Supplier management
– Availability management
– Capacity and performance management
– IT asset management
– Service continuity management
– Monitoring and event management
– Release management
– Service configuration management
– Deployment management
– Continual improvement
– Change control
– Incident management
– Problem management
– Service request management
– Service desk
– Service level management

 

Practice examination

– Mockup Exam
Exam tips and tricks
+ Training Methodology

For ITIL Aspirants; we designed a Seven Steps Mentoring and Coaching Program which focuses on personalized professional assessment, study plan, exam prep plan, exam application, study/exam tips, exam simulations and assessment for exam readiness based on pre-assessment & post-training assessment of knowledge on individual and group basis. We will not only impart the training but also mentor and coach you for advancement of your project management career.

Prudential not only Impart Training for ITIL Exam Success but also Mentoring and Coaching to advance your Project Management Career.

Prudential ITIL Exam Prep – Mentoring & Coaching Program Details

Session 1 — Overview of this certification exam & pre-assessment of participants individually

Session 2 — Mentoring & Coaching of participants for this certification Exam Study & Career

Session 3 —Training Session (Cover 10 Knowledge Areas & Process Groups)

Session 4 — Focused Exam Q&As Practice w.r.t process groups & knowledge areas

Session 5 — Mentoring & Coaching for Application & Exam Registration

Session 6 — Exam Cram workshop for Practice, Tips & Techniques

Session 7 — Full length Exam Simulation for Exam Readiness  

+ Training Material

What Training Material You will Get: (Free Prudential ITIL Exam Prep Toolkit)

  • ITILTraining Manual /Slides
  • ITIL Handbook
  • ITIL Exam Prep Study Guide
  • ITIL Flip Notes – Chapter Summaries for Exam
  • ITIL Exam Prep Flash Cards
  • ITIL Formulae Guide
  • ITIL Exam Tips & Tricks guide
  • 1500+ ITIL Best Q&A’s Booklet
  • 4-5 Full length Sample Exam Paper
  • Templates of Project Plans & Docs
  • Quick Template for Exam Application

We provide all relevant Study Material (Books & Simulation Questions); And beyond that participants may Not Need to Buy or Download anything from internet

+ Free Resources
  • Course reference manual containing copy of course slides, support documents, quizzes and answers
  • Practice exam
  • Course Certificate
+ FAQ's

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Upcoming Training Events

Training Mode (ICON)
Date: Date & Duration
Batch: Batch
Venue
City,Country
Price: Fee
Discount Price: Discount
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Date: 22,23 June 2019, 2 days
Batch: Morning (9am-5pm)
Best Western Hotel
Lahore,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week
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Date: 6,7 July, 2 days
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Islamabad,Pakistan
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Public Training
Date: 3,4 August, 2 days
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Sunrise Hotel
Karachi,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week
Public Training
Date: 7,8 Sep, 2 days
Batch: Morning (9am-5pm)
Best Western Hotel
Lahore,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week
Public Training
Date: 5,6 Oct, 2 days
Batch: Morning (9am-5pm)
Prudential Office
Islamabad,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week
Public Training
Date: 29,30 Nov, 2 days
Batch: Morning (9am-5pm)
Sunrise Hotel
Karachi,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week
Public Training
Date: 26,27 Dec, 2 days
Batch: Morning (9am-5pm)
Best Western Hotel
Lahore,Pakistan
Price: Rs.30,000/- PKR
Discount Price: 10% before 2 Week

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Prudential Solutions founded in 2011; helping organizations to solving their complex business-driven technology management issues and challenges for organizational excellence, business growth & enterprise success.We offer wide variety of services including Management Consulting, Digital Acceleration, Technology Enablement, IT Governance, Security Audit & Risks, Global Outsourcing, Organizational Development and Corporate Learning.